CONTENTS
What buyers ask for, in their own wordsWhat campaigns payHow to find campaignsHow the test phase worksWhy centers get cutReal buyers don't charge you to startCatch the off-script calls before the buyer does- Where campaigns come from: "call centers wanted" posts from agencies and lead buyers, pay-per-call networks, and referrals from buyers you already serve.
- What buyers ask for: QA and compliance first, DNC scrubbing (state, federal and litigators), call recording, a QA team, references, relevant campaign experience, and usually 10 or more agents.
- How it starts: a small test, often 5 agents for about three weeks, before hourly pay or more seats.
- Why centers get cut: going off script, skipping the qualifying questions, forced transfers and low-intent calls. Some agencies now listen to every call with AI to find exactly that.
A call center campaign is a calling program a campaign owner hands to an outside floor: an insurance agency, a lead buyer or a brand pays you per agent hour, per qualified transfer, per lead or per sale to work its calls. If you run a floor, campaigns are the business. Without one, your agents sit idle.
So we went and looked at what the people handing them out actually ask for. In one week, from November 2 to 8, 2026, we read 31 "call centers wanted" posts from campaign owners on LinkedIn, across final expense, hospital indemnity, ACA, Medicare, debt relief, home warranty and appointment setting, plus the 117 comments underneath from centers asking for the work. One post alone drew 74 replies.
The pattern is clear from both sides. Buyers aren't short of call centers. They're short of call centers that pass their checks and keep passing them after the first three weeks.
What buyers ask for, in their own words
These are quotes from the posts, with names removed. The same handful of requirements came up again and again.
| Requirement | How buyers put it |
|---|---|
| QA and compliance | "Strong quality assurance and compliance procedures." "COMPLIANCE IS NON-NEGOTIABLE." |
| DNC scrubbing | "Must be DNC scrubbed (State, Federal and Litigators)." |
| TCPA and CMS | "TCPA and applicable CMS compliance." |
| Recording and monitoring | "Call Recording Capability." "Dedicated QA & Monitoring Team." |
| Proof | "References & Compliance Documentation." "Please fill out our onboard vetting form." |
| Experience | "Established BPO operators with experienced English-speaking agents, in-house management, QA capabilities and proven US campaign experience." |
| Call quality | "No forced transfers or incentivized traffic." "Buffers must reflect genuine customer intent." |
Notice what isn't on the list: price. Nobody asked for the cheapest center. Almost every post asked for some version of "prove you can run clean calls."
What campaigns pay
Posted pay varied by vertical and model. These are figures stated in the posts:
| Model | What we saw |
|---|---|
| Per agent hour | $3 an hour (with 3 qualified transfers an hour expected), $5 to $8, $10 for chat, $12 an hour per agent |
| Per qualified call | $15 per ACA call of 240 seconds or longer |
| Per sale | $32 per qualified debt sale, $55 to $60 per hospital indemnity sale, $350 per closed warranty deal |
| Per appointment | $25 per showed appointment, $5 per no-show |
Payouts were usually weekly, with some on bi-weekly terms. Data, dialer and VoIP are often supplied by the buyer; others expect you to bring your own.
Location asks split hard. US Medicare and ACA buyers asked for onshore centers only. Other posts asked for the Philippines only, or listed a set of countries, from Egypt, South Africa, Jamaica and Colombia to Kenya, Pakistan and India. The comments were full of centers asking why their country wasn't on the list.
How to find campaigns
"Call centers wanted" posts. Agencies and lead buyers post openly on LinkedIn, usually with the vertical, the pay model and a vetting form. Reply fast, then fill in the form. As one post put it, the vetting form "starts our process." A comment under the post doesn't.
Pay-per-call networks. Networks connect publishers and call centers to buyers on per-call terms. Expect duration minimums and strict call-quality rules.
Buyers you already serve. A buyer who's happy with your transfers in final expense often runs hospital indemnity or Medicare too. The cheapest new campaign is the next one from an existing buyer.
Your proof. Every serious post asked for references and compliance documents. Have them ready before you reply: your business license, your DNC scrubbing setup, your recording setup, your QA process, a sample scorecard, and two buyers who'll vouch for you.
How the test phase works
Buyers rarely hand a new center its full floor. One post spelled out the usual pattern: start with 5 agents for the first few weeks, then, if the team is producing consistently and the quality is there, discuss moving to hourly. Others offered a per-lead model "to start, with clearly defined performance benchmarks," and promised to "scale budgets quickly for centers that consistently hit quality metrics."
That makes the first three weeks the whole audition. Put your best agents on it, not your newest. Score every call yourself before the buyer does. And track the buyer's numbers daily, not weekly: transfer rate, billable rate, rejections and the reasons for them.
Why centers get cut
The posts and comments point to the same few reasons.
Off script. Buyers write scripts with exact wording for a reason, often a compliance one. In Medicare and final expense, the disclosures are the script. One agency we spoke with, running about 225 center agents on transfers, has AI listening to every call, and it cuts centers whose agents don't read the script verbatim or skip its qualifying questions.
Skipped qualifying questions. A transfer that hasn't been qualified wastes the closer's time, and it's the quickest way to a rejected transfer. Our guide on what to do when a buyer rejects a transfer covers the evidence side.
Forced transfers and low-intent calls. One post put it bluntly: "No forced transfers or incentivized traffic." A caller pushed into a transfer they didn't want is a rejection, and enough of them end the campaign.
Compliance misses. An unscrubbed number, a missing recording notice, or a call outside the allowed hours puts the buyer's brand and license at risk, which is why "COMPLIANCE IS NON-NEGOTIABLE" shows up in capitals. Our TCPA compliance checklist and DNC scrubbing guide cover the rules buyers expect you to follow.
Real buyers don't charge you to start
Two posts in our week asked centers to pay first: one wanted an "upfront client referral fee," another a "one-time consulting/processing fee." A buyer who needs your agents pays you for their time or their results. A campaign that costs money to join is a sale, not a campaign.
The more common frustration in the comments was silence. One center wrote that it had spent four months, including getting a business license and building a team, trying to start with a buyer. Another had sent messages with no follow-up. Buyers get dozens of replies per post. The centers that hear back are the ones that fill in the vetting form properly and send proof with it.
Catch the off-script calls before the buyer does
If a buyer is going to listen to every call, you need to hear them first. Manual QA reviews a handful of calls per agent a week, so the off-script call that gets you cut is usually one nobody on your floor heard.
Klariqo connects to VICIdial and scores every recorded call against a scorecard you build from the buyer's script and qualifying questions: was the opening read word for word, was each question asked, were the disclosures given, was the transfer clean. Calls that miss a critical item land at the top of your review list, so you can coach the agent before the buyer notices the pattern. Call QA costs $0.05 a call, with the first five minutes included. Our QA scorecard template is a starting point for building one.
On campaigns paid per transfer or per sale, AI agents add capacity without hiring: $0.15 a minute all in, on your VICIdial.
Connect VICIdial and score your first calls →
Last updated 2026-11-09 by Ansh Deb, Founder & CEO of Klariqo. Source: 31 "call centers wanted" posts by campaign owners on LinkedIn, November 2 to 8, 2026, and 117 comments from call centers. Quotes are from the posts, with names removed.
Questions people ask
How do call centers get campaigns?
From "call centers wanted" posts by agencies and lead buyers, from pay-per-call networks, and from referrals by buyers they already work with. Most buyers then send a vetting form asking for references, compliance documents and details of your QA process.
What do campaign owners require from a call center?
In the posts we reviewed: strong QA and compliance procedures, DNC scrubbing against state, federal and litigator lists, TCPA compliance (and CMS compliance for Medicare), call recording, a QA and monitoring team, experienced agents, and usually at least 10 agents.
How much do call center campaigns pay?
Posted rates ranged from $3 to $12 per agent hour, $15 per qualified 240-second ACA call, $32 to $60 per sale in debt and hospital indemnity, $350 per closed warranty deal, and $25 per showed appointment. Most paid weekly.
What is the minimum number of agents for a campaign?
10 agents was the most common minimum in the posts we reviewed. Some asked for 30 or more, and many started new centers with a test of 3 to 5 agents.
Why do buyers cut call centers?
Agents going off script, skipped qualifying questions, forced transfers, low-intent calls and compliance misses. Some agencies now review every call with AI, so a pattern shows up fast.
Should a call center pay an upfront fee for a campaign?
No. A buyer who needs your agents pays you for their time or results. A campaign that charges you to start is selling you something.
How can a call center keep a campaign?
Score every call against the buyer's script and qualifying questions, coach agents on the misses the same day, and track the buyer's own numbers daily: transfer rate, billable rate and rejection reasons.
