Most call centers audit 1% to 2% of their volume. Incumbents call that quality assurance. Under the TCPA, a plaintiff's attorney calls the other 98% open season.
You can't outsource your compliance liability, and a single outbound violation carries a statutory penalty of $500 to $1,500. See the potential statutory exposure hiding in the calls you never monitor.
Even well-trained agents miss disclosures or hit restricted numbers. Pick a conservative estimate, you set this, not us.
This is an illustrative risk-estimation tool. It is not legal advice, a formal audit, or a prediction. We do not assert, measure, or predict your actual violation rate. The estimate is based strictly on your inputs and the TCPA statutory range:
47 U.S.C. § 227.Actual outcomes depend on upstream consent, regional safe harbors, and case-specific factors. The legal burden of compliance stays with the dialer operator.
The numbers are large because sampling is an outdated compromise. A dashboard score doesn't stop a class-action demand letter; verifiable evidence does. Klariqo scores 100% of your calls, human or AI, and seals each one into a signed, tamper-evident record you can hand to a regulator to verify themselves. When a claim arises, you don't point to a dashboard, you hand over proof.