What is happening on the 98% of calls your QA team never hears?

Most contact centers audit 1% to 2% of their volume. Incumbents call that quality assurance. Under the TCPA, a plaintiff's attorney calls the other 98% open season.

You carry your own compliance liability, and a single outbound violation carries a statutory penalty of $500 to $1,500. See the potential statutory exposure sitting in the calls you never monitor.

Even well-trained agents miss disclosures or reach restricted numbers. Pick a conservative estimate. You set this, not us.

Unmonitored calls per month
490,000
Unmonitored operational hours per month, at a two-minute average call
16,333
Illustrative violations per month, at your assumed rate
490
Illustrative potential exposure
$245,000 to $735,000
Per month. $500 per call negligent to $1,500 per call willful, under 47 U.S.C. § 227.

How the number is built.

An illustrative risk-estimation tool, not legal advice, a formal audit, or a prediction. We do not assert, measure, or predict your actual violation rate. The estimate rests strictly on your own inputs and the TCPA statutory range.

  1. Unmonitored monthly callsYour monthly volume multiplied by 100% minus your QA sample.
  2. Illustrative violationsUnmonitored calls multiplied by the violation rate you assumed.
  3. Illustrative statutory exposureIllustrative violations multiplied by the TCPA penalty of $500 negligent to $1,500 willful per call, under 47 U.S.C. § 227.

Actual outcomes depend on upstream consent, regional safe harbors, and case-specific factors. The compliance burden stays with the dialer operator.

Stop guessing. Own the evidence.

The numbers are large because sampling is an outdated compromise. A dashboard score does not stop a class-action demand letter; verifiable evidence does. Klariqo scores 100% of your calls, human or AI, and seals each one into a Klariqo Call Record: a signed, tamper-evident record you can hand to a regulator to verify themselves. When a claim arises, you hand over proof.

See it on your calls Verify a record