Your call archive is legal dead weight.

You audit 2% of your calls, and the other 98% sits in files that cannot defend themselves. Here is what a Klariqo Call Record changes.

Run the numbers See it on a call

The letter lands on a Tuesday.

It does not come from a regulator. It comes from a boutique law firm in California, attaching a draft class-action complaint. They claim your outbound dialer called an active number on the National Do Not Call Registry. They have the date, the timestamp, and a demand for eighty-five thousand dollars to walk away.

You do what you always do: open the dialer database, find the record, export the WAV, and send it to your brand client to show the call was clean.

Their counsel is not satisfied. The file has no cryptographic seal and no timestamp a court would trust; a junior developer could have edited it in thirty seconds. In the eyes of their general counsel you have an editable audio file. Your contract is suspended by Friday.

Your dashboard says 99.4% compliant. It is a magic trick.

A 2% sample is built to miss the rare, expensive failures. Plaintiffs do not sue you for the eighty calls you audited; they sue you for the seventy-eight thousand you ignored. And you cannot hire your way out: scoring every minute of eighty thousand calls by hand would take an army of supervisors and eat your entire margin.

It is never the company-wide violation that sinks you. It is the rare, individual moment you never hear.

  1. The opt-out nobody loggedThe consumer who said "stop calling me", and the agent, eyes on a conversion target, who never logged it.
  2. The promise nobody authorisedThe rep who made an off-script financial guarantee they had no authority to offer.
  3. The call that turnedThe agent who went hostile on hour seven of the shift.

Under the TCPA, each one carries a penalty of five hundred to fifteen hundred dollars. Multiply that by one cluster of unrecorded calls and you have a class action that wipes out a decade of growth.

You do not own evidence. You own digital clay.

A WAV or MP3 has no built-in defense. Anyone with free software can delete a sentence, alter a voice, or shift a timestamp, and it leaves no trace. You are paying every month to store files that are legally useless the moment they matter.

The standard moved. The record moved with it.

For decades the industry accepted flat, unsecured audio as the default. With AI voice cloning now cheap and statutory damages stacking per call, the standard is the vCon: an open IETF specification, a cryptographically sealed, tamper-evident container that packages the audio, the transcript and the analysis into one record. Change a single byte and the seal breaks. Klariqo brings it to the dialer you already run, on VICIdial, in about ten minutes.

01

Record and seal

The audio is captured and stamped with a SHA-512 cryptographic hash.

02

Score

Our engine scores 100% of your calls against the exact criteria and scripts you define.

03

Timestamp

Witnessed on JLINC and sealed with an independent RFC 3161 trusted timestamp from DigiCert, the standard behind legal e-signatures, so it cannot be backdated after a dispute.

04

Verify

Hand the signed vCon to a client, auditor or regulator and they confirm it is genuine in seconds, in the browser.

What you get when it lands.

  1. Proof of what was saidCryptographic, independently verifiable proof of exactly what happened on the call.
  2. Proof of when it was recordedAn independent trusted timestamp, from an authority we do not control.
  3. Proof it has not moved sinceThat the record in your hand has not been altered by a single syllable.

Nothing about your calls is ever posted publicly, not even a fingerprint, and nothing leaves the verifier's browser. Your audio and customer data stay in private, access-controlled storage. You own the evidence, and it verifies forever.

Straight answers.

What does this give me when a claim lands?

Cryptographic, independently verifiable proof of exactly what was said, when it was recorded, and that the record has not been altered. Evidence you hand over, rather than a file the other side can argue with.

Why is a recording not enough?

A standard WAV or MP3 has no built-in defense. Anyone with free software can edit it with no trace, so you cannot prove the file you hand over is the exact conversation that happened. A signed, tamper-evident vCon breaks its seal if a single byte changes.

How is this different from QA software?

QA tools score a sample inside their dashboard. Klariqo scores 100% of your calls against your own rules and seals each one into a signed, portable record that anyone can independently verify.

Verify your calls. Protect your contracts. Own your evidence.

Every week is another eighty thousand calls left to chance. Calculate your exposure, then connect your dialer and see the QA score of the ninety-eight percent you run blind today.

Calculate your exposure See it on a call