When a demand letter arrives, what do you hand over?
A call recording is a file. A Klariqo Call Record is a signed, timestamped evidence bundle your lawyer, auditor or buyer can check without trusting your dashboard.
A call recording is a file. A Klariqo Call Record is a signed, timestamped evidence bundle your lawyer, auditor or buyer can check without trusting your dashboard.
Three steps, and none of them involve asking us for anything.
Find the call by date, agent or campaign and pull the complete signed file. It is yours to hold, so nobody has to open a ticket with us first.
Drop it into the browser verifier. In seconds it confirms the audio fingerprint and transcript are unaltered, against a signature and an independent timestamp.
Send it to the auditor or to the other side's counsel. They check it themselves, without an account and without taking your word for anything.
The moment a call ends, the record is sealed with a signature over the transcript, the analysis and a fingerprint of the audio. Alter any of it and verification fails, so tampering always shows. That is the claim that survives the other side's lawyer.
Each record is witnessed on JLINC and sealed with an independent RFC 3161 trusted timestamp from DigiCert, the standard behind legal e-signatures. It checks against an authority we do not control, so a record cannot be backdated once a dispute starts.
Nothing about your calls is posted anywhere public, not even a fingerprint. There is no ledger and no published hash. The proof travels inside the file, and the verifier only checks a record someone already holds, so there is no way to browse or list who you called.
We make every call provable.
What was said, that the record is intact, and when it existed. Three facts you can put in front of a regulator, an auditor or the other side's counsel, and have them check for themselves.
All four travel inside one open file you hold, so the answer is in your hands before anyone asks the question.
Every one of them comes back the same way: a signed record of what was said.
TCPA
If a plaintiff says your agent ignored a do-not-call request, you hand over the timestamped transcript of the whole call.
FTC Telemarketing Sales Rule
Exportable records of your disclosures and what was said, ready for an audit without a reconstruction project.
State mini-TCPAs
Florida, Oklahoma and Washington among others carry private rights of action. Signing every dial gives you the record for every one.
PII redaction
Card numbers, Social Security numbers and health details detected and removed from transcript and audio. The paid layer, three cents a minute.
A signed, tamper-evident record of what was actually said, when it happened, and how it scored against your rules, including proof your agent honoured an in-call opt-out. Defensible evidence, in a file you hold and the other side can check.
It carries a SHA-512 fingerprint of the audio and a digital signature over the record. Change one byte of the audio or one character of the transcript and verification fails, so you can show it is exactly what was captured.
The signature proves the record is unaltered. The timestamp proves when it existed. Each record is witnessed on JLINC and sealed with an independent RFC 3161 trusted timestamp from DigiCert, so timing is attested by an outside authority rather than claimed by us.
Inside the record itself, as a signature and an independent timestamp. That keeps your calls off every public surface, including ledgers, and lets you check a record offline with nothing published anywhere.
Yes, and it is safe precisely because of how it works. It runs in the reviewer's browser and they have to already hold the file to check it, so nobody can browse or list anyone's calls.
In private, access-controlled storage, never on a public or searchable surface. For EU operations it stays in the EU. You can pull your signed records whenever you want.
Both. Every call your floor makes gets the same record and the same audit trail.
Turn on PII redaction for the campaigns that need it. Those spans are detected and removed from the transcript and muted in the audio. It is the paid layer, three cents a minute, and it matters most in healthcare, finance and collections.
Put one of your own calls through the verifier.
No credit card. No trial clock. No expiry. Your first 10,000 recorded calls come back with proof, free.
