Use our fully managed agents, bring your own components, or connect a platform like Vapi, Retell, or Bland. Whichever engine runs the call, it runs inside your dialer, and every call lands on the same signed, scored, verifiable record.
Click the mic and hear the natural flow, the instant interruptions, the scripted qualifiers, the sub-second responses. This is what your prospects hear.
Our AI runs your script, qualifies a live answer in about a minute, and warm-transfers it to your closer. Sub-second responses, natural barge-in, four-second voicemail drops. Qualified leads, no agent hours burned.
Bring your own components (STT, LLM, TTS), or connect a platform like Vapi, Retell, or Bland. We don't fight on whose model sounds best, we make whatever you run audit-ready. Talk to our integration team to wire in your credentials.
Native integration, no platform migration, no floor retraining. It plugs into your existing VICIdial setup.
Direct SIP with fast answering-machine detection. If a machine picks up, we drop or leave a voicemail in about four seconds, so your closers only reach live prospects.
The bridge watches live audio: hard timeouts on dead air, instant auto-hangup on an abusive caller.
Customer and agent on separate tracks, so transcription is clean and the compliance engine scores 100% of calls on pristine audio.
VICIdial is native today; the broader platform list lives on the integrations page.
Our guardrail layer wraps your voice engine and locks the agent to your script. It can't improvise, invent an offer, or make a financial commitment. Off-script, it corrects or hands off to a supervisor.
The voice is just the engine. The proof is the product.
Anyone can wire up speech-to-text, an LLM, and a voice. What you can't buy off the shelf is a signed, witnessed, tamper-evident record of every call, on the dialer you already run. That's the part we own, whichever engine makes the call.
Raw voice platforms hand you an API key and a voice. They don't hand you a dialer integration, native AMD, or verifiable evidence.
Raw API streams into VICIdial, plus signed vCon records and guardrails.
Retell's low latency inside a secure SIP bridge with dual-channel recording and scorecards.
High-volume outbound with brand-safety guardrails and script enforcement.
Run your human floor on the same compliance + QA engine as your AI.