Four products. One price each.
QA and AI agents include the record, and your first 10,000 recorded calls get theirs free.
Proof of every call.
A signed, timestamped record of what was said on every recorded call.
$0.02PER RECORDED CALL
What’s inside a KCR →- Transcript of the conversation
- Audio fingerprint and signature
- Independent RFC 3161 timestamp from DigiCert
- 5 minutes included, then $0.005 a minute
- Your first 10,000 recorded calls free; calls under 10 seconds stay free and leave them untouched
- Calls of 10 to 30 seconds at half price: $0.01
- A transfer, first agent then closer, billed once, as one call
A score on every call.
Every call scored 0 to 100 against your own scorecard, with the evidence behind each result.
$0.05PER CALL
How Call QA works →- A QA score and report on each call
- The evidence behind each check
- Calls that need a manager, at the top of your Reviews list
- The record, included, so no second charge
- Calls under 10 seconds free; 10 to 30 seconds at half price: $0.025
- 5 minutes included, then $0.01 a minute
Coaching during the call.
Approved answers, objection handlers and a checklist beside your agents while the call is live.
$149PER SEAT, PER MONTH
How Live Assist works →- A seat is one agent on Live Assist at a time
- 60 hours per seat, pooled across your whole floor
- Top up 10 more hours for $25 whenever you want them
- Your own cards and checklist, set in your Live Assist settings
An agent on the next shift.
AI agents that work your script on your VICIdial and warm-transfer qualified callers to your closers.
$0.15PER MINUTE, ALL IN
How AI agents work →- The agent, the call on your VICIdial and its signed record
- Warm transfers to your closers
- Dispositions written back to the lead
Pricing questions.
Anything else, ask us at [email protected].
Is the free 10,000 a trial?
It’s a starting allowance. Your first 10,000 recorded calls get a free record, and you sign up with a work email. A card only comes in when you top up.
Is a call ever charged for its record twice?
No. QA and AI agents include the record, so the record is never a second charge.
Do calls that never connect cost anything?
No. A call that rings out or hits a busy line isn’t charged.
Start with one call.
The record is free for your first 10,000 recorded calls.