A KCR is the signed, tamper-evident, independently timestamped proof object for one conversation. It shows exactly what was said, when the record existed and whether anyone changed it later.
Transcript, audio fingerprint, Klariqo signature, JLINC witness and DigiCert timestamp. One file, built to settle the question recordings leave open.
QA scoring against your own rules is the layer you add on top, from two cents a minute. PII redaction of the transcript and the audio is three.
They check the KCR in a browser with no Klariqo account and no access to your dashboard.
Every record has a handle. Put it into the public verifier and you get that call's chain of custody, with no account and no sales call. You are trusting our registry for the lookup, which is exactly why the second option exists.
Drop the signed file into the verifier and its signature is checked inside your own browser. Nothing is uploaded and nothing reaches our servers. The timestamp checks against a certificate authority we do not control.
Every call delivers a KCR, or you do not pay for it.
That is the sentence a brand puts in its vendor agreement. The network already requires a consent certificate on every lead. This is the same move, one step further down the call.
Every one of them checkable by the person on the other side of the argument.
What was said
Both sides of the call, in a transcript sealed into the record the moment the call ends.
That it is intact
A signature over the transcript, the analysis and a fingerprint of the audio. Change one byte and the seal breaks, so tampering shows.
When it existed
Witnessed on JLINC and timestamped by DigiCert, so the timing is attested by an authority we do not control.
Whose key signed it
We publish our signing key. The verifier matches its fingerprint in front of you, so you confirm it yourself.
Audit-ready evidence of what was said and when, in a file you hold and anyone can check. It is what you reach for when someone asks you to prove it.
Yes. A KCR is a file. Whoever you send it to opens the public verifier, or checks the signature offline with a standard reader. They do not need an account with us and they do not need to have heard of us.
An independent third party holds a receipt proving the record existed in that exact form at that moment. We cannot alter it afterwards without the signature failing.
No. Nothing about your calls, not even a fingerprint, is posted anywhere public. The proof travels inside the file.
They stay yours and stay downloadable, and the maths that proves them does not run on our servers. A vendor who can switch your evidence off was never giving you evidence.
Yes. A human-agent call produces the same record as an AI call.
Turn one of your calls into a KCR.
Your first 10,000 KCRs are free, then $0.01 a minute. No credit card. No trial clock. No expiry.