CallMiner is a powerful conversation-analytics platform. It auto-scores 100% of your interactions, monitors compliance in real time, and redacts sensitive data, all inside its own platform. Klariqo is a VICIdial-native compliance layer. We package every scored call into a signed, independently timestamped record that you own and can verify yourself, with no account and no access to anyone's system, even after you cancel.
| Capability | CallMiner | Klariqo |
|---|---|---|
| 100% auto-QA + compliance scoring | Yes. Auto-scores 100% of interactions, real-time and post-call, across voice and digital. | Yes. Scores 100% of your calls against your rules. |
| A signed record you own (KCR) | Its scores and analytics are retained inside the CallMiner platform, not shipped as a standalone signed record. | Yes. Every scored call is a portable, standalone signed Klariqo Call Record (KCR) you own. |
| Independent trusted timestamp | Its analysis is attested inside its own platform; no independent third-party timestamp is part of the published product. | Yes. Every record carries an independent RFC 3161 trusted timestamp (DigiCert), the standard behind legal e-signatures. |
| A public verifier anyone can check | Not part of the published product; verification happens inside CallMiner. | Yes. Any record verifies at verify.klariqo.com, in the browser, no account. |
| Records that stay verifiable after you cancel | Analytics and scores are platform-resident and tied to the subscription. | Yes. Your signed files stay verifiable on the public verifier, free, forever. |
| PII / PCI redaction | Yes. Automated redaction (CallMiner Redact). | Yes. Sensitive data automatically detected and redacted. |
| Dialer | Enterprise connectors and APIs; not VICIdial-native (VICIdial isn't a documented integration). | VICIdial-native, about ten minutes. |
| Pricing + commitment | Contact-sales, quote-based (unpublished). Procurement data from Vendr reports roughly $100K+/year with a ~60-agent minimum (third-party estimate, not a CallMiner figure). | Published and usage-based. From $0.02/min for the record, no seat minimum, no enterprise contract. |
Large enterprise and mid-market contact centers (their materials cite a ~60-agent floor) that want deep conversation analytics, real-time compliance monitoring, and redaction across voice and digital interactions inside one platform.
Outbound call centers and BPOs running regulated campaigns on VICIdial that need audit-ready, independently verifiable evidence they own to defend a TCPA claim, without an enterprise contract or a 60-agent minimum, and without paying for seats they aren't running when campaigns expand and contract.
CallMiner analyzes your calls and surfaces scores, alerts, and trends inside its platform. Klariqo packages the audio fingerprint, the transcript, and the QA result into an open, signed record that belongs to you. Host it, archive it, move it into any system. It's your asset, not a row in someone else's database.
A platform that scores your calls and stores the result is asking a regulator to take its word for it, it graded its own homework. Every Klariqo record carries an independent RFC 3161 trusted timestamp, the standard behind legal e-signatures. When someone asks for proof, you don't screenshot a dashboard, you hand them a record they can verify themselves.
Your records are written in an open standard and stay verifiable on our public verifier at no cost, even if you never pay us again. Your evidence is decoupled from your subscription, a record you own, not a login you rent.
Own the signed, verifiable record of every call. Verify a sample yourself, or see it on your own calls.