CallMiner is built to analyze conversations and surface risk. Klariqo turns a specific call into a signed evidence file: transcript, audio fingerprint, JLINC witness and DigiCert timestamp.
Same 100% scoring on both sides. The difference is what you are holding at the end of it.
Analysis is not evidence until it leaves as a verifiable object.
Not a screenshot of a private dashboard. An open, signed file that anyone can check, against a certificate authority we do not control.
| Capability | CallMiner | Klariqo |
|---|---|---|
| Primary job | Risk detection and conversation analytics | Tamper-evident evidence and authentication |
| PII redaction | Yes | Yes, transcript and audio |
| Verification | Internal platform reports | Standalone cryptographic verification file |
| Evidence durability | Platform-resident | 10-year KCR retention included |
| 100% auto-QA and compliance scoring | Yes, real-time and post-call, across voice and digital | Every call, against the rules you wrote |
| Records that stay verifiable after you cancel | Nothing survives cancellation that a third party can check | Your signed files stay verifiable, free, forever |
| Integration | Enterprise platform integration | Platform-addressable, with direct VICIdial support live today |
| Pricing | Contact sales | First 10,000 records free, then $0.01 a minute |
They do different jobs. CallMiner is a broad conversation-analytics suite for coaching, trends and real-time monitoring. Klariqo produces a signed, independently verifiable record of each call that you own.
Yes. CallMiner auto-scores every interaction and it is a capable platform. The difference is ownership: its scores live inside its platform, while a Klariqo Call Record is a signed, portable record you own and can verify anywhere.
A signed, tamper-evident, independently timestamped record of a single call, an open signed vCon under the hood, binding the audio fingerprint, the transcript and the QA result into one portable file you own.
CallMiner is built around enterprise connectors and APIs, and VICIdial isn't a documented integration. Klariqo registers into VICIdial as a remote agent in about ten minutes.
Yes. Because you own the signed files and they are witnessed on JLINC and carry an independent trusted timestamp, anyone can verify them on the public verifier, free, forever.
Run the numbers on your own calls.
Start on one campaign with the dialer you already run. Your first 10,000 recorded calls are free, and every one of them comes back signed.