TL;DR
- They are not competitors. TrustedForm certifies the web form. A Klariqo Call Record (KCR) certifies the call. Different events, different evidence.
- TrustedForm's job: prove the consumer opted in on the page, and capture what that page looked like when they did. It is the standard in lead generation, and buyers demand it by name for good reason.
- The gap it does not cover: the certificate stops at the submit button. It says nothing about what your agent actually said when you dialed the lead.
- A KCR's job: prove what was said on the call, that the recording is unaltered, and when it happened.
- The design difference: per ActiveProspect's own docs, a TrustedForm certificate lives on their servers, must be claimed inside a window, and is accessed through your account. A KCR is a file you hold and verify offline, with nothing to claim and nothing that expires.
- Neither makes you compliant. Most outbound teams running web leads need both.
If you buy web leads and call them, you are exposed at two separate moments. TrustedForm covers the first one. It does not cover the second.
That is the whole comparison, and it is why "Klariqo vs TrustedForm" is the wrong frame. TrustedForm certifies the consent event on a web form. A Klariqo Call Record certifies the conversation on the phone. One proves they raised their hand. The other proves what you said when you called them back.
What TrustedForm actually does, and does well
Credit where it is due: ActiveProspect built the standard. TrustedForm made consent certification a norm in lead generation, to the point that lead buyers now demand a certificate by name and will not pay for a lead without one. That is a genuinely hard thing to pull off, and the category exists because they built it.
Mechanically, a TrustedForm certificate captures the consent event: it records the session on the page where the consumer opted in, including a snapshot of the page as they saw it, so a buyer can later confirm what the consumer agreed to and when.
For proving the lead is legitimate, that is the right tool, and nothing here suggests otherwise.
Where the certificate stops
The certificate proves the consumer submitted a form. It cannot tell you anything about the phone call that followed, because it was not there.
It cannot show whether your agent read the required disclosure. It cannot show whether the consumer said "stop calling me" ninety seconds in and the agent kept pitching. It cannot show whether the recording your team pulled from storage six months later is the original file or an edited one.
That matters because on outbound, the call is where the TCPA damage happens. A demand letter rarely argues the form was bad. It argues what was said, or not said, on the phone. And that is the one moment a consent certificate was never designed to witness.
Consent stops at the submit button. The exposure does not.
What a Klariqo Call Record proves
A Klariqo Call Record (KCR) is Klariqo's signed, tamper-evident record of a single phone call. It contains:
- the transcript of what was actually said,
- a SHA-512 fingerprint of the audio, so any edit to the recording breaks the check,
- a QA score against your own rules, on 100% of calls rather than a 1 to 2 percent sample,
- a digital signature, and
- an independent RFC 3161 trusted timestamp, the same standard behind legal e-signatures, proving the record existed at that moment and was not backdated.
It covers every call, AI or human, on the dialer you already run, VICIdial included. It is the call-event equivalent of a consent certificate: the artifact you can require from a vendor and audit across every call.
Side by side
| TrustedForm certificate | Klariqo Call Record (KCR) | |
|---|---|---|
| What it certifies | The web-form consent event | The phone call itself |
| What it proves | The consumer opted in, and what the page said | What was said on the call, unaltered, and when |
| Covers the call | No | Yes |
| Covers the form | Yes | No |
| Where it lives | Hosted on ActiveProspect's servers | A file you hold |
| To keep it | Claim it inside a window (about 72 hours by default, extendable to 90 days, per their docs), then retain it | Nothing to claim, nothing expires |
| How you check it | Through your ActiveProspect account | Offline, with standard tools, no account |
| QA on the conversation | Not its job | 100% of calls |
The design difference, stated fairly
This is not a knock. It is a genuine difference in architecture, and it follows from what each product is for.
A TrustedForm certificate is a hosted attestation. Per ActiveProspect's own documentation, the certificate lives on their servers; you claim it within a window (roughly 72 hours by default, extendable to 90 days); once retained it is stored for about five years and accessed through your account, with a published storage fee of $0.0002 per certificate per month. For a page snapshot, hosting it centrally is a perfectly reasonable design.
A KCR is a portable signed record. Klariqo hands you the file. You can download an evidence bundle containing the signed record, its trusted-timestamp token, and a one-page how-to, and any auditor, regulator, or opposing counsel can verify it in a single command on their own machine. There is no Klariqo account in the trust path, nothing to claim before a deadline, and nothing that expires.
Practically, that means a KCR cannot be lost by missing a claim window, and it cannot become unverifiable because a vendor relationship ended. That is a real difference to a compliance officer, and it is worth knowing about, whichever tool you use.
What neither of them does
Being precise here matters more than winning a comparison.
- Neither makes you compliant. Not a certificate, not a KCR. Compliance is your program: your consent, your lists, your scripts, your calling hours. Both products give you evidence, and any vendor telling you otherwise is overselling.
- A consent certificate cannot prove what was said on the call. It was not present for it.
- A call record cannot prove the upstream consent was valid. A KCR proves what happened on the phone. Whether the consumer legitimately opted in is the lead source's burden, and a call record cannot reach back in time to validate it.
Those two blind spots are exactly why they are complements, not substitutes.
So which do you need?
If you buy web leads and call them: both. The certificate defends the lead. The KCR defends the call. Skip either one and you have a hole in the timeline exactly where a plaintiff's lawyer will look.
If you run calls that never touched a web form (aged lists, transfers, inbound), a consent certificate was never going to help you anyway, and a call record is the only evidence you can actually produce.
FAQ
Is Klariqo a TrustedForm alternative? No, and be suspicious of anyone who says it is. TrustedForm certifies the web-form consent event. A Klariqo Call Record certifies the phone call. They cover different moments, and most outbound teams running web leads need both.
Does a TrustedForm certificate prove what was said on my call? No. A consent certificate is not connected to your phone lines or your dialer. It captures the consent event on the page and stops at the submit button, so it cannot speak to the disclosures your agent read, an opt-out spoken mid-call, or whether a recording was later edited.
What happens to a TrustedForm certificate if I do not claim it? Per ActiveProspect's documentation, certificates are claimed within a window, roughly 72 hours by default and extendable to 90 days, and retained certificates are then stored on their servers and accessed through your account. A KCR works differently: it is a file you hold, with nothing to claim and nothing that expires.
How do I verify a Klariqo Call Record? You download the evidence bundle and run a single standard command. It checks the signature and validates the independent RFC 3161 trusted timestamp. It runs on your machine, with no Klariqo account and no Klariqo server in the trust path.
Does a KCR make my call center TCPA compliant? No. It gives you audit-ready evidence of what happened on the call. Your consent, scripts, and calling practices stay your program, and final legal judgment stays with your counsel.
Prove the half nobody is covering
Your leads are certified. Your calls are not.
Put a signed, independently timestamped record on every call, on the dialer you already run, and verify one yourself in a browser at klariqo.com/try.
By the Klariqo team. Last updated: July 13, 2026. TrustedForm is a product of ActiveProspect; details described here are drawn from ActiveProspect's public documentation. This article is operational guidance, not legal advice.