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IndiaAI Innovation Challenge 2026 · Problem Statement 1

न्याय अब आवाज़ से.

Justice, Now Through Voice.

MSME owners lose ₹10.7 lakh crore in delayed payments every year. Filing a dispute shouldn't require a law degree or a laptop. With Klariqo, they just make a phone call — in their language.

₹10.7 Lakh Crore
Stuck.

The delayed payment crisis no one's solving.

₹10.7L Cr

Delayed payments stuck

81%

Cases unresolved on Samadhaan

2.5L+

Disputes filed since 2017

40%

Owed by government agencies

The MSME Samadhaan portal exists. The MSMED Act (Section 15-16) gives MSMEs legal rights. But for a factory owner in Indore who's owed ₹3 lakh and doesn't know about Section 16 — the portal might as well not exist.

The interface is text-heavy, English-first, and assumes digital literacy that 90% of Tier 2-3 MSME owners don't have.

"The law exists. The portal exists. The accessibility doesn't."

एक Phone Call में
Samadhaan Filing.

Every other ODR platform requires typing. We let them talk.

आवाज़ से दर्ज करें

File by Voice

Speak in Hindi, Hinglish, or Marathi. No forms. No typing. Just describe what happened.

Section 16 ब्याज़ गणना

Interest Calculation

AI automatically calculates compound interest at 3x RBI bank rate per MSMED Act Section 16. Live, during the call.

Samadhaan-Ready Filing

Outputs structured data matching exact Samadhaan portal fields: Udyam number, invoice details, interest amount, dispute category.

कैसे काम करता है

How It Works

1

MSME owner calls

Speaks in Hindi about their unpaid invoice. No menus, no buttons — just a conversation.

2

AI extracts details

Supplier name, Udyam number, invoice number, dates, amounts, dispute type — all extracted from natural speech.

3

Interest calculated live

"Aapka mukhya rashi ₹3,00,000 hai. Aaj ki tarikh tak byaaj ₹4,875 hai, Section 16 ke anusaar."

The owner hears their exact legal entitlement, on the call.

4

Filing generated

Samadhaan portal-ready document with all fields populated. SMS confirmation sent with summary.

सुनिए कैसा लगता है

Hear How It Sounds

Live Conversation · Hindi
Klariqo AI

नमस्ते, मैं Klariqo हूँ। आपकी भुगतान समस्या में मदद करती हूँ। कृपया अपना उद्यम नंबर बताइए।

MSME Owner

हाँ, मेरा नंबर है UDYAM-MP-12-0045678

Klariqo AI

धन्यवाद। किस कंपनी ने आपका भुगतान नहीं किया?

MSME Owner

Sharma Steel Traders, Indore. तीन लाख का invoice है, चार महीने हो गए

Klariqo AI

समझ गई। ₹3,00,000 का invoice, 4 महीने overdue. Section 16 के अनुसार 19.5% ब्याज दर से आपका कुल ब्याज ₹4,875 है। क्या आप Samadhaan portal पर filing करना चाहेंगे?

यह स्क्रिप्ट नहीं है। यही AI करता है।
This isn't a script. This is what the AI actually does.

Production-Tested
Voice Pipeline.

Not a hackathon prototype. A fork of infrastructure handling real calls in the US.

Sarvam AI

Native Hindi STT/TTS. Not translation — native Indic language models. saaras:v3 for speech-to-text, Bulbul v3 for text-to-speech.

Real-Time Pipeline

Streaming STT → LLM → TTS. Barge-in detection. Sub-400ms first response. Same architecture handling US calls today.

Data Sovereignty

All voice data processed within Bharat, via Sarvam's Swadeshi APIs. DPDP Act compliant. Production roadmap: Llama 70B on E2E Networks.

सिर्फ Klariqo नहीं

The Whole Ecosystem.

Samadhaan Portal

Output matches exact filing fields

MSMED Act Section 15-16

Interest calculation built on statutory provisions

TReDS Awareness

AI informs MSME if buyer should be on TReDS

Udyam Integration

Validates registration numbers

11

Bharatiye Bhashayein (Sarvam)

<400ms

First response latency

24/7

Always available

Built for Bharat.

Voice-first. Hindi-first. Justice-first. An AI that speaks the language of the people it serves.

Submitted to IndiaAI Innovation Challenge 2026 · Ministry of MSME · Problem Statement 1
लाइव बातचीत · हिंदी
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